CHHJ handles the development of its backend API (PHP-based) in-house, but they did search for skilled frontend developers and product designers to help them improve their ever-expanding suite of products and modules for use for both end users and CHHJ employees.
The products TSH team worked on included a customer portal that provides end customers with the ability to reschedule and cancel pre-booked jobs, an admin calendar for rescheduling trucks and personnel, an online booking service, an internal mobile app for tracking jobs in progress (HunkSquad App) and Move Estimate Tool for calculating quote for a service based on the user's input.
That alone is a great testament to how well our cooperation is going. In particular, the client expressed satisfaction with the quality of TSH designers and the ability to easily scale the outsourced team. This flexible budget and cost management benefits it provides is especially important during the COVID-19 pandemic. Our developers were praised for their ability to go beyond just doing tasks and come up with creative ways to approach problems thanks to solid understanding of the client's business.
With that, there are good reasons to believe that our cooperation is going to continue for a long time!
increase in team size in just a few months
reduction in Call Center occupancy with Customer Portal
"Rather than simply doing tasks as given, they use their understanding of the client’s requirements to suggest helpful ways to approach problems."
Director of Product Development