A European neobank partnered with The Software House to deliver backend workflows for a government youth financial aid program, enabling secure integration under a strict 4-month deadline.
Our dedicated backend team supported a time-critical integration, speeding up delivery under a strict deadline without disrupting the bank’s core product development.
Partnership goal:
→ To rapidly augment the team to deliver a time-sensitive backend project under a strict 4-month deadline without compromising quality.
About the client
*This information describes a real project, but The Software House cannot disclose the client’s name.
This innovative European neobank is a fully licensed banking institution built to deliver seamless, mobile-first financial services with zero fees, 24/7 live human support, and both virtual and physical bank cards.
As part of its commitment to youth financial inclusion, the client participated in a government youth financial aid program, issuing digital prepaid cards to eligible young adults directly through the client's app for use in transport, tourism, and cultural services.
INDUSTRY
Fintech & Banking
REGION
Europe
SERVICE
Team Augmentation
Business context
The company faced the challenge of standing out in a crowded digital-first banking market while effectively reaching younger and underbanked users. Delivering the program was a critical opportunity, but it required a fast time-to-market and tight alignment with the vision of mobile-first, inclusive banking.
Key pain points
The integration demanded more than a simple payment feature. The client needed robust backend logic and workflows to handle eligibility, balance management, and transactions at scale, all while meeting strict security and regulatory expectations.
At the same time, the solution had to be fully covered by test automation to ensure a stable, secure launch without slowing down delivery or compromising user experience.
Solution
Team augmentation
The partnership was designed to prove that we can scale teams quickly and deliver under deadline pressure.
The client did not have enough available engineers to deliver all required backend features on time. Rather than slowing delivery or reducing scope, the client brought us in to rapidly augment the team.
We onboarded additional engineers who took ownership of well-defined backend components and supporting features, allowing the internal team to focus on the platform's most critical parts.
The main task
Our responsibility was to:
monitor and migrate new beneficiary files from the government FTP server,
automatically retrieve them,
trigger backend functions to create eligible users in the client's system.
Backend development
Our responsibility was to design and deliver a reliable backend process for handling program beneficiaries.
We built and maintained a mechanism that:
continuously monitored the government FTP server,
detected newly published beneficiary files,
securely retrieved them,
processed the data automatically.
Once a new file became available, our solution triggered backend functions to validate the data and create eligible users directly in the client's system, without manual intervention.
We ensured quality and speed by integrating seamlessly into existing workflows and maintaining strong communication across teams.
This flexible setup helped rebalance workloads, remove delivery bottlenecks, and keep the project on track, without compromising stability or security.
Reusable integration mechanism
Shortly after the program launch, the client identified a new need for a fast integration with a telecom partner.
The solution connected the client's system to a data feed from the telecom partner, which shared data on eligible customers, allowing new users who were also telecom customers to automatically receive a bonus.
We delivered the integration within one month, and the solution proved successful enough that the client continues to use it as a reusable mechanism for other marketing campaigns.
→ A bank modernized its legacy platform for 30,000 customers without a single disruption
Outcomes
The integration hit a strict 4-month deadline, embedded directly into the neobank's existing delivery.
→ Beneficiary data processed without manual intervention.
Government FTP files were monitored, retrieved, and validated automatically, triggering user creation directly in the client's system end-to-end.
→ A reusable integration mechanism, built once and used again.
A new telecom partner integration was launched in just one month, and the client continues to reuse the same mechanism for other marketing campaigns.
→ Thousands of young customers onboarded.
Eligible beneficiaries were verified and automatically activated, with digital prepaid cards issued through the app for transport, tourism, and cultural services.
