The Software House was hired to build and scale a suite of frontend applications for a national moving and junk removal company looking to enhance customer experience and operational efficiency.
CHHJ needed to expand their digital product suite quickly to serve both customers and franchise owners across the U.S. and Canada. While they had strong backend capabilities in-house, they lacked the frontend development capacity and product design expertise to match their growth ambitions.
Partnership goal:
→ Build a scalable suite of React-based applications that would streamline operations for franchise owners and improve the booking and service management experience for end customers.
College Hunks Hauling Junk (CHHJ)
CHHJ is a premier moving and junk removal company operating across the United States and Canada. They focus on delivering exceptional customer experiences while continuously improving operational efficiency through smart use of technology.
INDUSTRY
Transport (Moving Services)
COUNTRY
United States
SERVICE PROVIDED
React Development
Challenge
CHHJ built their backend API in-house using PHP, but they needed help on the frontend side. As their business grew, so did their need for digital tools that could serve multiple user groups - end customers booking services, franchise owners managing operations, and internal teams coordinating logistics.
They wanted to move fast, but expanding their suite of products required experienced frontend developers and product designers who could work seamlessly with their existing backend infrastructure. The company needed a partner who could understand their business operations deeply enough to build tools that actually solved real problems, not just ship features.
Solution
We put together a dedicated team of React developers and product designers who integrated directly with CHHJ's in-house backend team.
Our developers worked primarily in React to create a cohesive suite of applications. Instead of treating each project as a separate entity, we built them as interconnected parts of CHHJ's larger digital ecosystem. This meant consistent user experiences, reusable components, and faster development as the project suite expanded.
The partnership started with a focused team and scaled naturally as CHHJ's needs grew.
Process
Team Composition:
React Frontend Developers
Product Designers
QA Specialists
Technology Stack:
Frontend: React, JavaScript
Backend: PHP (handled by CHHJ's in-house team)
Scope of Work:
TSH worked on multiple projects within CHHJ's product suite, focusing on frontend development while CHHJ handled their PHP-based backend API internally.
Customer Portal – Allows end customers to reschedule and cancel pre-booked jobs without contacting support.
Admin Calendar – Helps CHHJ's operations team coordinate and reschedule trucks and personnel efficiently.
Online Booking Service – Includes a quote calculator tool (internally called "Extreme Tool") for customers to get instant pricing based on their move details.
Internal App for Franchise Owners – Provides franchise partners with tools to manage their operations.
All applications were built in React to ensure consistency across the suite while integrating seamlessly with CHHJ's existing backend infrastructure.
"Rather than simply doing tasks as given, they use their understanding of the client’s requirements to suggest helpful ways to approach problems."
Matthew Knapp
Director of Product Development
Outcome
CHHJ reduced their Call Center occupancy by 40% with Customer Portal we worked on
