01 Challenge
Ticketpark is a Swiss ticketing system, allowing event organisers to manage their events, with emphasis on ticket management, reservations and sales. Apart from booking, institutions can communicate with attendees, deliver tickets, issue vouchers, control admission, access customer data, conduct customer support via help desk, and receive feedback. Ticketpark cooperates with theatres, conferences, concert halls, transportation companies, festivals and many more. By providing them with the ticket system, Ticketpark also brings institutions closer to their clients with a multifunctional service desk for improved customer support.
Scope of work
Web development Ongoing maintenance
02 Solution
The Software House was chosen due to our proficiency in web development in Symfony. Our main tasks include ensuring a stable technological foundation for the ticket tool, developing new features and ongoing maintenance of the ticketing systems. Among new functionalities suggested by Ticketpark and added by our backend developers, there is CRM panel for event organisers, flexible voucher system, support for large events (with 1000+ seats), mechanisms automating the accounting tasks, improved customer service, and many more.
Since Ticketpark ticketing tools gain more and more customers (including SwissSkills, TEDx Zurich, TPF, Die Post, Digital Festival and Dosenbach), we constantly improve technological stack and solve performance problems, so the ticketing system online works fast and reliably during each event for every end-user.
Since Ticketpark ticketing tools gain more and more customers (including SwissSkills, TEDx Zurich, TPF, Die Post, Digital Festival and Dosenbach), we constantly improve technological stack and solve performance problems, so the ticketing system online works fast and reliably during each event for every end-user.
Used technologies 
03 Effect
Ticketpark is now future-proof ticketing tool that is constantly growing in features, and has a solid foundation to both respond to company’s current needs, and include room for technological changes and new trends online ticket systems on the market. The project is ongoing and we’re hoping to keep up this cooperation for years to come.
almost perfect users’ feedback
business and cultural partners
registered users
Their ability to think beyond the code is amazing. They are not overly compliant developers merely seeking to please their client; instead, they challenge our ideas and propose original solutions we wouldn’t have thought of. We appreciate their agile, problem-solving approach.
Manuel Reinhard
Founder and CTO of Ticketpark
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